Privacy Policy

Pound Xtend, operated by Omer Solutions LLC ("we", "us"), respects your privacy. This policy explains what we collect when you visit poundxtend.com or place an order, and how we use it.

Information we collect

Contact details: name, email address and phone number
Shipping and billing address
Order details: products purchased, prices and order history
Payment information. Payments are processed by Shopify and its payment providers; we never see or store your full card number.
Device and browsing information: IP address, browser type and pages visited, collected through cookies and similar technologies

How we use your information

To process, ship and deliver your orders and send order and shipping updates
To provide customer service, returns and refunds
To prevent fraud and keep our store secure
To send marketing emails if you subscribe. You can unsubscribe at any time using the link in any email.
To understand how our store is used and improve it

Sharing your information

We share information only with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and email, analytics and advertising partners (for example Google and Meta). We do not sell your personal information for money.

Cookies and advertising

We and our partners use cookies to keep your cart working, remember preferences, measure site traffic and show relevant ads. You can control cookies in your browser settings and through the cookie banner where shown. You can opt out of personalized ads at adssettings.google.com and facebook.com/adpreferences.

Your privacy rights

Depending on where you live in the United States (for example California, Colorado, Virginia or Connecticut), you may have the right to know what personal information we hold about you, to request a copy, to correct it or to delete it, and to opt out of targeted advertising or the "sale" or "sharing" of personal information. To make a request, email us at the address below. We will not discriminate against you for using these rights. You can also use our Your Privacy Choices page.